We believe in : the worth and dignity of every person and family. Respect, balance, the right to make choices about one's future, confidentiality, the right to privacy, and the provision of sound treatment services.
We help with : behaviour problems, anger problems, inability to get along, self management skills, social skills, school problems, responsibility, problem solving, separation and loss, sexual, physical and emotional abuse.
The Programs and Services Offered are : Assessment, TAPP-C (Arson Prevention program), Parent Guidance Clinic, Crisis Response program, Fathering Skills Group, Parenting Teens Group, Witness to Abuse Group, Brief Family Therapy, Play Therapy, Individual Counseling, Family Counseling, Counseling for Survivors of sexual and physical abuse, In Home Parenting skills training, Social skills training, Child Management, Self Care skills, Trauma Resolution, Services for parents, teens and children provided through In Office Counseling, In Home Counseling, Residential Treatment, Day Treatment in Durham Region, The Incredible Years Program, Right From the Start & SNAP. (STOP, Now and Plan) groups for children under 12.
Multidisciplinary Team Process : A multidisciplinary process is used formally for the Residential programs at intake and every three months thereafter; for the Day Treatment programs at intake and once per semester thereafter; and in all of the other programs when the team reviews plans and makes recommendations. The team consists of Direct Care Workers, Clinical Staff, Consulting Psychiatrist, Consulting Psychologist, Direct Care Supervisors, Clinical Director and Executive Director.
Role of Partner Agencies : Collaboration with collateral agencies such as school, Children's Aid Society, Probation Services, Family Physicians, Individual Therapists and other previously involved agencies is done by permission of the family / youth.
Follow up services : Follow up services are collaborated with each individual family / youth / child dependant on their special strengths and needs.
How to Obtain Services : Contact Central Intake at 1888- 454-6275
If you wish to be a member of a Parent Advisory Committee please contact the Executive Director
RIGHTS: You have the right to :
RESPONSIBILITIES: You have a responsibility to :
WE HAVE RESPONSIBILITY TO :
IF YOU HAVE A COMPLAINT :
- if you are not satisfied
- we may ask for a meeting with you. You may be asked to put your complaint in writing
- we will respond to you in writing within two weeks
- A meeting may be needed and your complaint will be answered in writing within two weeks